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Need to Contact Member Services? Netscape gives you several options.
 
 
 
Web-based support:
 
 
Netscape Help Central at: http://isp.netscape.com/help/
 
 
Telephone Technical Support:
 
 
Call Member Services toll-free at 866-541-8233 from 8:00AM to 1:00AM Eastern Time on weekdays, and 10:00AM to 10:00PM on weekends. For assistance 24 hours a day, you can select "Technical Questions" from the Help Central menu.
 
 
Telephone Billing Support:
 
 
Call Member Services toll-free at 866-541-8233 from 8:00AM to 1:00AM Eastern Time on weekdays, and 10:00AM to 10:00PM on weekends.
Note: Before speaking with a billing representative, please have your credit card or checking account number ready. We will need to verbally verify your payment information in order to protect the privacy and security of your account.
 
 
Send a Fax:
 
 
703-466-9599
Please be sure to include your e-mail address, along with a detailed description of your question or request.
 
 
Send a Letter:
 
 
Netscape
PO Box 65345
Sterling, VA 20166-8810

Please be sure to include your e-mail address, along with a detailed description of your question or request.
 
 
Report SPAM:
 
 
Report SPAM or offensive e-mail from another Netscape member to Abuse@netscape.com. Please be sure to forward the e-mail in question, including full header information.